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Shipping policy

  •  We offer free shipping ( no apply for remote areas )
  • Estimated delivery time  3-7 business days
  • Processing time : It would take 1-2 business days to process your order.
  • We provide  a  tracking number 
  • We do not ship to PO Boxes.
  • We will ship by UPS, Purolator, Fedex, or  Canada Post 
  • If you live in a remote area , we will contact you to inform you  about shipping  extra cost and estimated delivery time 
  • Insurance coverage for orders up to $100.00 CAD  is included, for orders over $100.00 CAD the insurance  coverage  will be on the customer  , if you want to add insurance coverage  for  your order over $100.00 CAD please contact  us at the moment you place your order to give you the estimated extra charge. 
  • Returns accepted and  will be  on the customer , for return approval please contact  us and return the item within 7 days after delivery item must be on its original condition, damaged items or with any sign that the item has been worn wont be refunded  the customer will pay to get the item back. 
  •  A 10% restocking fee will be deducted  and applied to all returns.
  • Lost parcel: please track your parcel  and contact the courier company as soon as possible if your parcel has not been delivered within the estimated  delivery time. Please contact us as well we will help you to find your parcel. 
  • We are not responsible for stolen parcels , porch pirates
  • We are not responsible for wrong addresses provided.
  • contact@fyimports.com